FAQ

Are other forms of payment accepted?

Yes, email us if you would like to pay by card. ginasworkoutsflorence@gmail.com

How do the packages work?

Upon purchasing a package, you will receive an email with a code to use where it says "Redeem Coupon or Package" at checkout. Save your code! It's what you will use every time you go to book.

What language is the instruction?

All instruction is in english.

What is the refund policy?

No refunds - exchanges only. (exchange for a future in-person class or Zoom class)

What is the cancellation policy?

You may cancel up to 6 hours (NO EXCEPTIONS) before class time to apply the class credit to a future class. Your cancellation must be made via email. You may not cancel on behalf of someone else, and you may not cancel via social media (neither Instagram nor TikTok), the only valid form of cancellation is via email. Any cancellations via social media will not be recognized.

Is it a female-only space?

No, our space is for everyone. We are LBGTQ+friendly, all are welcome.

What do I need to bring to class?

Just a water! And wear sneakers to JABS. We supply all mats & equipment

How early should I arrive to class?

10 minutes early to your first class, just to sign the waiver and be able to choose the exact spot you like. After that, 5 minutes early is enough! We aim to start and end class on time. Thank you for helping us achieve this!

Do you offer private classes & training?

Yes, €85/hour for 1 person, €100/hour for 2 people, or €40 per person for 3+ people. There are select hours where we can offer a 10% discount if you do not mind doing your private session while a class is going on. Please inquire at ginasworkoutsflorence@gmail.com